FAQ's
Will you combine my website order with my ebay order so I can save on shipping? TOP
Yes, if you would like to order from both our website and our ebay store simply send us an email before you purchase your items and let us know that you will be ordering from ebay also and would like to save on shipping. If items will fit in the same package there will be no extra shipping charges. Will you ship international? TOP
Yes we will ship international but we do not Mark Packages as Gifts and we can not be responsible for any customs fees due.
At this time we are shipping international. However we can not insure international packages and offer the low shipping prices that we do. If you would like to insure international packages the shipping price will start at 29.99 for express mail flat rate envelope and this will include 100 dollars insurance. You can add additional insurance for an extra fee.
Please note that international packages do take longer to arrive and can be held in customs.
We can not be responsible for lost or stolen packages. We ship first class international for smaller orders and priority flat rate for larger orders. This is what checkout is set to charge for shipping so if you would like to insure your package please email us because there will be an extra charge for insurance. We do hope to continue to ship international but please be patient and understand that sometimes packages do get held in customs and this can delay delivery times. We appreciate all orders and thank each of you. Can I get more quantity of an item? TOP
Most appliques yes we have more quantity available please email for total quantities needed. We can also order most appliques for you. Can I have an applique special made? TOP
Yes we can have appliques made for you. This takes a few weeks and does require a min. of 50 pcs.
How soon do you ship? TOP
Under normal conditions all orders are processed within 24-48 hours. Most orders paid before 11:00 pm EST will ship the same day. How do I apply the appliques? TOP
Appliques can be applied with permanent fabric glue or you can sew them on. In our store we have a pressure sensitive glue available that allows you to remove the applique from the garment for easy washing. This glue will allow you to get more use of your appliques and everyone seems to love it!
Why should I sign up for your Newsletter? TOP
We ask that each of our customers sign up for our Newsletter because we do send out customer appreciation coupons. This month April we sent out a 25% off coupon to all who have signed up. We do not send out a lot of emails so you will not receive a lot of junk mail from Glory's House.
What Can I do with an Applique? TOP
Embellish anything with an applique. Some examples: Clothing, crafts, flip flops, hats, purses, pillows, picture frames, beach bags, towels, lampshades, costumes, evening pageant gowns, and wedding dresses. Turn Appliques into ornaments, magnets, brooches, pins, or hair bows. To apply an applique Simply Sew or glue on.
What is your return policy? TOP
We want all of our customers to be satisfied with our appliques and trims. We do offer money back for your appliques and trims within 7 days no questions asked. We ask that the buyer pay the return shipping. You will need to email us for an RA number before we can issue a credit. There will be a 10% restocking fee on all returned items. How much do you charge for Shipping? TOP
Our checkout is set up to charge per items purchased. One item shipping charges will be for U.S. 3.99 and so much for each additional item. Shipping does cap at 10.99.
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